Whilst executing the failover processes, there were errors returned to all requests between 8:22 and 8:35 due to an unexpected issue with connectivity between the application layer and data layer. The issue was remediated and failover process have continued as planned.
For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or click here to create a ticket.
Posted Apr 15, 2024 - 08:50 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2024 - 06:00 UTC
Scheduled
Change Reference:
169386
Description:
Failover of ANYpay processing services from London to New Jersey Data Centre
Impact:
Up to 1 minute interruption during the switch
Environment:
Production
Product(s) Affected:
["ANYpay"]
Components to Exclude:
["No"] Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Posted Apr 08, 2024 - 07:23 UTC
This scheduled maintenance affected: ANYpay (API - Transaction Service, API - Token Vault, API - Rates, API - Single Use Token, Redirect - 3D Secure, Redirect - Checkout, Reporting Portal, Settlement, Terminal Management, Test Platform) and Payment Service (API - Transactions, Redirect - Payment Redirection Service, PSAdmin Portal).