PXP Financial
All Systems Operational
ANYpay Operational
API - Transaction Service Operational
API - Token Vault Operational
API - Rates Operational
API - Single Use Token Operational
Redirect - 3D Secure Operational
Redirect - Checkout Operational
Reporting Portal Operational
Settlement Operational
Terminal Management Operational
Test Platform Operational
Payment Service Operational
API - Transactions Operational
PXP Acquiring Authorisation (Visa/MasterCard) Operational
Redirect - Payment Redirection Service Operational
PXP Acquiring Settlement Operational
Partner Settlement Operational
PSAdmin Portal Operational
Test Platform Operational
Local Payment Method(s) Operational
MFT - Managed File Transfer ? Operational
Help Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance Jul 22, 2024 07:30-12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 12, 2024 - 12:02 UTC
Scheduled -
Change Reference:
183169
Description:
Network Maintenance - Firewall Upgrade
Impact:
In-flight transactions may be lost during the switch.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket

Jul 12, 2024 - 11:57 UTC
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 09:00 UTC
Scheduled -
Change Reference:
182418
Description:
ANYpay Service Updates - Release 2024.14
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket

Jul 5, 12:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:30 UTC
Scheduled -
Change Reference:
C009796
Description:
Payments Release 24-14
Impact:
No impact is anticipated.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket

Jul 8, 13:10 UTC
Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:00 UTC
Scheduled -
Change Reference:
182419
Description:
Service Updates - ANYpay Service Updates - Release 2024.14
Impact:
No impact is anticipated.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket

Jul 5, 12:16 UTC
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 UTC
Scheduled -
Change Reference:
182140
Description:
ANYpay Service Updates - Release 2024.13.1
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket

Jul 1, 15:18 UTC
Jul 2, 2024
Completed - The scheduled maintenance has been completed.
Jul 2, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:00 UTC
Scheduled -
Change Reference:
182139
Description:
ANYpay Service Updates - Release 2024.13.1
Impact:
No impact

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket

Jul 1, 15:22 UTC
Jul 1, 2024
Resolved - This incident has been resolved.
Jul 1, 11:30 UTC
Identified -
Incident Reference:
1003966
Acquirer
Elavon
Incident Description:
There will be a settlement delay for Elavon transactions dated 29/06/2024, due to a submission failure.
Impact:
Possible 24 hour settlement delay for transactions taken on 29th June 2024

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or click here
to create a ticket.
Jul 1, 11:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 UTC
Scheduled -
Change Reference:
C-009789
Product(s) Affected:
["Payment Service"]
Components to Exclude:
["No"]
Change Description:
Database servers maintenance, C-009789
Environment:
Production
Anticipated Impact:
Up to 1 minute interruption during the switch
Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Jun 20, 09:57 UTC