PXP Financial
All Systems Operational
ANYpay Operational
API - Transaction Service Operational
API - Token Vault Operational
API - Rates Operational
API - Single Use Token Operational
Redirect - 3D Secure Operational
Redirect - Checkout Operational
Reporting Portal Operational
Settlement Operational
Terminal Management Operational
Test Platform Operational
Payment Service Operational
API - Transactions Operational
PXP Acquiring Authorisation (Visa/MasterCard) Operational
Redirect - Payment Redirection Service Operational
PXP Acquiring Settlement Operational
Partner Settlement Operational
PSAdmin Portal Operational
Test Platform Operational
Local Payment Method(s) Operational
MFT - Managed File Transfer ? Operational
Help Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Server Maintenance Oct 29, 2024 06:00-10:00 UTC
Change Reference:
C-009857
Description:
Database servers maintenance, C-009857
Impact:
Up to 1 minutes interruption during the switch

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Posted on Oct 17, 2024 - 09:42 UTC
Database Maintenance Nov 4, 2024 06:00-12:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 11, 2024 - 17:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 11, 2024 - 16:34 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 11, 2024 - 16:27 UTC
Scheduled -
Change Reference:
188375
Description:
ANYpay SQL Server Migration - Production Cutover
Impact:
30 Minute Outage

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Sep 18, 2024 - 11:48 UTC
Past Incidents
Oct 23, 2024
ANYpay Release
Completed - The scheduled maintenance has been completed.
Oct 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 15:35 UTC
Scheduled -
Incident Reference:
191015
Incident Description:
ANYpay Service Updates - Release 2024.21.1
Impact:
Intermittently Unavailable
Start Time
09:00

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or click here to create a ticket.
Oct 22, 14:53 UTC
Oct 22, 2024
ANYpay American Express Settlement Delay - 17/10/2024
Resolved - This incident has been resolved.
Oct 22, 08:36 UTC
Identified -
Incident Reference:
#1034929
Acquirer
American Express
Incident Description:
There may be a settlement delay for American Express transactions dated 16/10/2024, due to a submission failure from American Express' side that failed to include several transactions.
Impact:
Possible 24 hour settlement delay for transactions taken on 16th October 2024.

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or click here to create a ticket.
Oct 17, 14:45 UTC
Oct 21, 2024
Disaster Recovery Site Failover Test
Completed - The scheduled maintenance has been completed.
Oct 21, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 UTC
Scheduled -
Change Reference:
187768
Change Type:
Disaster Recovery Site Failover Test
Change Reference:
187768
Product(s) Affected:
["ANYpay"]
Components to Exclude:
["No"]
Change Description:
ANYpay Disaster Recovery Site Failover from London to New Jersey
Environment:
Production
Anticipated Impact:
Up to 1 minute interruption during the switch

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Oct 14, 17:37 UTC
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Oct 16, 2024
ANYpay Release
Completed - The scheduled maintenance has been completed.
Oct 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 09:00 UTC
Scheduled -
Change Reference:
190226
Description:
ANYpay Service Updates - Release 2024.21
Impact:
Intermittently Unavailable

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Oct 14, 09:30 UTC
Payment Service Release
Completed - The scheduled maintenance has been completed.
Oct 16, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:30 UTC
Scheduled -
Change Reference:
C-009852
Description:
Payments Release 24-21
Impact:
No impact is anticipated.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Oct 14, 12:41 UTC
Oct 15, 2024
ANYpay Release
Completed - The scheduled maintenance has been completed.
Oct 15, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 UTC
Scheduled -
Change Reference:
190227
Description:
ANYpay Service Updates - Release 2024.21
Impact:
No impact is anticipated. Affected servers will be removed from production, patches installed and re-added to the processing domain.

Please be aware, during any maintenance window, the advised impact is not guaranteed should any unforeseen circumstances arise. If you experience any disruption to service outside of the planned maintenance window, please contact the Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or raise a ticket
Oct 14, 10:10 UTC
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

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