Payper : Interac eTransfer Deposit transactions hung in PendingOnCustomer state
Incident Report for PXP Financial
Resolved
The Approval rate is back to normal since 7/23/2024 6:15:43 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.
Posted Jul 23, 2024 - 06:52 UTC
Investigating
Incident Reference:
1011260
Payment Provider:
PayPer
Payment Method:
Interac eTransfer Deposit
Incident Description:
The PXP Support team noticed Interac eTransfer Deposit transactions through Payper are hung in PendingOnCustomer state since 7/23/2024 5:09:58 AM UTC. PXP technical team is coordinating with the Provider for resolution. PXP systems are operating normally. Updates will be provided as more information becomes available.
Impact:
HIGH.
Start Time
23/07/2024 05:09

For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or support@pxpfinancial.com or click here to create a ticket.
Posted Jul 23, 2024 - 06:19 UTC
This incident affected: Local Payment Method(s).
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